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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,931
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
thankfully I didn't need to use it so I have no idea how good it really is. It seemed somewhat pricey and would like to have more coverage for lost and delayed baggage, and missed connections.
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not need to file a claim but having this coverage gave us peace of mind.
Christopher S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was extremely impressed with the agent who took my call, her suggestions, friendliness, and not complaining I waited until 5 days before trip departure to book. I have included Insure My Trip in my Travel Insurance-What You Need to Know about Travel Insurance book which I recently added in email format on Kindle and Amazon.com. I am still trying to make some technical changes on the book information pages such as Table of Contents because when entered they became out of format, but should be completed by this weekend.
Gerald Ralph F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I lead tours in Japan and always recommend trip insurance to my customers. This policy gives excellent coverage and very good price for folks over 70. I highly recommend.
Marilyn T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We didn't use it but it was good to know we had protection.
Raymond G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I or my heirs did not need to utilize this plan.
Ruth S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't like the way the price changed after advertised cheaper, almost went somewhere else
Michael H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. The cost of the plan is based on the ages of the travelers, the cost of the trip and the duration of the trip. In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Nov 08,2018
The trip included a
cruise
tour
Generali Global Assistance Premium
Gave me peace of mind when we booked a cruise in the Caribbean during Hurricane Season. Turned out to have perfect weather but I felt secure regardless of what we would face.
Gail M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
N/A
Viet T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did not need to make a claim. Having the insurance gave us peace of mind for the trip.
Beth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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