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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,931
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I was completely disappointed in the exorbitant cost of the travel insurance for my husband and I for our recent trip to Hungary, it was absolutely over the top price-wise to Europe, it wasn't like we were going to Timbuktu or some other third world country. I thought $532.44 was outrageously expensive for this coverage. Is it because we are both in our 70's?? Let me tell you, we are both very healthy older people; I actually run five miles every other day along with other exercises, hence the reason we can travel overseas. When I originally applied for the insurance and read how much it would cost me, I decided to wait until we returned to express my complete displeasure at the cost. In the past, I have used Insure My Trip for travel to Beijing and it was NEVER this expensive. For future travel, I will NOT use this company again for insurance, it was a complete ripoff, nor will I recommend it to family and friends.
Sheila M. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Oct 22,2018
Generali Global Assistance Preferred
I would have liked to have my policy number highlighted better in the email sent after purchase. I did call the insurance company number to check that I had the correct number before my trip started.
Dorothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I like using this company because it ptovides the coverage I need and I can easily buy the insurance online.
Shirley yvonne s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Home Safe and Sound
Robert K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since I did not have to make a claim, I cannot really review your service.
Margaret M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
All the people I spoke with were easy to work with, professional and very responsive. Will definitely use for insuring our next trip.
Sarah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It turned out our insured River Cruise in Europe was cancelled 15 days before the departure date due to low water levels in the rivers we wold be traveling on so we didn't use the insurance from Generali. We were able to get full refund of the insurance cost . All correspondence via e-mail with Generali staff and refund of the
cost was done expeditiously and without any problems.
Joseph G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Having had dealing with another insurance company....four of us felt very secure in this coverage and company and we'd use it again should we decide to travel again.
Lorraine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately we did not need to use any of the insurance, but felt confident with our coverage.
theodore w. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Excellent plan for the price and well worth the piece of mind to have it.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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