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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Fortunately, we didn't have to make a claim but it was good to know that we had coverage in the event it was necessary. Purchasing was simple and straightforward and we would use CSA again in the future for similar travel needs.
Lizabeth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need the insurance at all as everything went well, but was glad to have it.
Diana W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have never filed a claim but feel secure in knowing that medical and travel expenses will be paid in case of an emergency.
jacky c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I've noticed your competition has gone up on their prices. Make sure you keep your rates reasonable if you want my continued business.
david h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan provided good value for the coverage provided and purchase process was straightforward. I did not file a claim so have no experience with the claims process, which is the real test of an insurance plan. This was my first time buying travel insurance, but I plan to use the CSA plan again for future travel and will recommend it to my friends.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I never used to buy insurance for my trips, but as I age I find comfort in doing so. Peace of mind!
Pamela A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
always enjoy travel more, knowing we are covered.
Brian H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I didn't get to use it, thank goodness but I was able to insure my trip the same week the cruise was leaving so that was reassuring and the gentleman that helped me was very knowledgeable and extremely helpful.
Roger M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't need it. Glad it was there. Representatives were easy to talk to and explained the policy well.
William R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
A comprehensive plan was required for the trip we were taking to subantarctic islands off the coast of New Zealand. The plan we purchased contained all of the necessary elements for our trip and was cheaper than equivalent plans. That is the operational definition of a good deal.
Sharon D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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