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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
My BIG concern is that I filled out an on line request for you folks to send me a copy of my policy, and I'm STILL waiting for your response. It wasn't the end of the world. Thankfully, other than a hold on one credit card, there were no other negative events.
We all have "bad hair days", but you guys really need to fix your response time on simple requests. You can't fix it if you don't know about it. So, I'm informing you. Thanks!
Alice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
didn't have to use it but it was good to have while traveling abroad.
MITCH R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The information provided and the options for me for great! The Insure My Trip team did a great job. We did not use or file a claim, but it was enjoyable to travel knowing we were covered by a policy. The total information, buy cycle was great! Thank you Insure My Trip Team!
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately I had no need to file a claim: however I was in Italy during the most recent earthquake and received an e-mail from CSA offering assistance. This was very reassuring.
Sandra c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't have to file a claim, but it's always reassuring to know this extra travel insurance is a solid back-up plan!
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't use the coverage, but the cost was only about 60% of what my tour operator was trying to sell me for the same coverage.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Many benefits at a reasonable price. Fortunately had no opportunity to use them.
Tamara T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I did not need to file any claims but I felt safer having this plan. I would definitely recommend it to my friends!
Janina A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I have purchased the CSA plan a total of 3 times for various trips. We have not had to file a claim yet but I felt very secure knowing we had the travel insurance
Melanie R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Easy access,great coverage ,agents very nolageable.
Patricia T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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