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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Everything went well with cruise. No claim needed to be filed.
LORRAINE W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan was expensive, but we wanted to be covered if an incident occurred
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
BY NOT HAVING ANY CLAIM, THIS SURVEY COULD CHANGE
Ken D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
How could I review the insurance plan if a claim wasn't made...
Peter C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I find the agents very helpful in answering my questions.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We never travel without your coverage. ....thks.
ROBERT M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I love using CSA for my vacation insurance needs. It gives me peace of mind in case something should occur. I also encourage all of my clients to use CSA for their travel needs. Thank you CSA for a great product and being there "just in case".
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My BIG concern is that I filled out an on line request for you folks to send me a copy of my policy, and I'm STILL waiting for your response. It wasn't the end of the world. Thankfully, other than a hold on one credit card, there were no other negative events.
We all have "bad hair days", but you guys really need to fix your response time on simple requests. You can't fix it if you don't know about it. So, I'm informing you. Thanks!
Alice C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
didn't have to use it but it was good to have while traveling abroad.
MITCH R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The information provided and the options for me for great! The Insure My Trip team did a great job. We did not use or file a claim, but it was enjoyable to travel knowing we were covered by a policy. The total information, buy cycle was great! Thank you Insure My Trip Team!
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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