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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Was very easy to sign up for. I did not need it but was glad to have it. It gave me piece of mind.
Margaret B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Purchased plan for trip to So Africa
Thankfully did not need to use it but gave us peace of mind
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We have used CSA on every trip we take. Fortunately we have needed to file any claims but its good peace of mind. Because our anniversary is on Nov. 22nd we normally travel at the tail end of hurricane season,

Thanks for your service
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Have never had to file a claim but had security of knowing if anything did happen I had coverage.
Roland K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Although we didn't need to file a claim, it offered peace of mind during our travels. We would definitely use CSA Travel Protection again.
Craig S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Peace of mind traveling and knowing your back is covered if the unforeseen happens.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan fit our needs at what I thought was a very reasonable cost for the amount of coverage it provided. Fortunately it wasn't necessary for us to have to file a claim but was well worth the cost for the peace of mind it afforded us. Would consider one of these plans again if the need arises.
James F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need to use this plan so I have no opinion
Kathleen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
In 2014 my husband and I were traveling in Namibia and had a tire blow out. We purchased a new tire for $250. Upon returning to the states, I called CSA. They told me exactly what to send them, (including airplane boarding passes, tire receipts, etc.) Within two weeks, we received a check for the full amount. Their telephone response team is very knowledgeable and will work with you to get the policy best suited to your needs. I have recommended them to my friends.
PAMELA W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I got very sick on a Transatlantic cruise and had to go to Medical. My health insurance took 5 months to deny my claim. I then sent all the required paperwork to CSA and they processed and paid my claim in a month. I just purchased insurance for our next trip from CSA.
Tracy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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