Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thank you for your reliable coverage!
Ellen R. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Oct 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Request to cancel policy has been met with delays and unclear communication. Issue remains unresolved.
Judell A. would
recommend this plan to a friend or relative.
-
Angie
We value your feedback, Judell. At Generali Travel Insurance, we take customer service very seriously. One of our dedicated customer service representatives will contact you to provide additional assistance with this matter.
Oct 24,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Although we did not use the insurance, card with contact numbers for the the services would be helpful.
Larry B. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better.Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I called Generali a few days prior to my trip to Rwanda to get an understanding of the medical evacuation coverage and cancellation coverage due to the Marburg Virus. The phone attendant could not answer any of my questions, was way too casual about his lax responses, told me a supervisor would call me to explain & I never heard from anyone. Seems you are strong on the sales, but the backend service is lousy.
Patricia G. would not
recommend this plan to a friend or relative.
-
Angie
At Generali Travel Insurance, we take customer service very seriously. We will have a Customer Service Supervisor review your case and provide additional coaching to the customer service representative that worked with you to improve. We appreciate your feedback and your business. If you would like to be contacted regarding your review, please email our Customer Experience team [email protected]
Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We have used this company in the past and did have to file a claim during hurricane Fiona. They were fantastic during that process and we will try to use them for all future travel!
Jeffrey N. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately, I did not have to use it but it provided safety in case I did.
Alice C. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
First time getting insurance for traveling over seas. My cousin is a travel agent and recommended this company and plan. I will continue to buy coverage from this company when traveling overseas.
Carla G. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We love our loyal travelers, and hope to retain you as a customer for many years to come!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Very easy to pull up many options for our requirements and compare in order to select the best plan for our trip.
Robert W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately, I didn't need to use it, so it is difficult to rate the policy.
Kimerly W. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We're grateful for your support and for your choosing us!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We had to file a claim for a previous trip and they paid promptly. Filing was easy. This made our decision to use generali a no brainer.
James L. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter.Oct 23,2024