Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
No claim, no complaints!
Marilyn L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Had a cruise leaving from Lisbon in September 2024. The cruise line needed to change the departure to Malaga, Spain several weeks before the cruise due to a strike. I filed a claim for the increased cost to change my flight (itinerary change) at the last minute, but the change was "before the start date of the insurance", so it was not covered. It is a loophole in the insurance coverage for itinerary change, as it would not cover travel cost change regardless of the start date - it was only for costs associated with activities (tours).
Marc S. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Nov 06,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Choice
To file a claim you need a magnifying glass. The rep laughed at me on the phone while I listened to her kids in the background. Impersonal and unprofessional. Money grab!!!
Nadine A. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Nov 12,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Just like any insurance. You never know how good it is until you need it. But we always get it just in case
Willard V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
This plan gave us peace of mind! We are so grateful for this experience!
Alice M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
This plan was recommended to me. It had everything I would want were I to need the insurance while on my trip.
Patricia G. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Very glad that we didn't need to file a claim!
Deborah M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Nothing happened but always good to know that we would be covered if anything did happen. The peace of mind was worth it.
Richard M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Well worth the cost. We are totally satisfied with this trip insurance. Weather related event and declared disaster made it impossible to travel on our scheduled day. Claim was processed easily online and reimbursement was speedy.
Jack T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I bought the IMG iTravelInsured SE plan for this trip because a couple of our cruise ports were in foreign countries, and I'd recently seen a friend get injured in one. We're in our 60's and thought insurance was a good idea, particularly for emergency medical transport overseas, which I heard was expensive. The cruise was a big celebration for my sister-in-law's retirement; we were really looking forward to it.
To my surprise my husband's back started bothering him a few months before the cruise. He worked with PT, a chiropractor & his Dr to no avail. Three weeks out he collapsed in pain and was scheduled for urgent surgery, we weren't going anywhere.
I contacted IMG and they immediately emailed a claim form. A real human being was available for my questions. It took about 4 weeks for them to review and process our claim. No fuss or drama. This was a big relief, as we were already miserable about missing the cruise and letting down family.
Bottom line, I highly recommend IMG's travel insurance and will use them again.
To my surprise my husband's back started bothering him a few months before the cruise. He worked with PT, a chiropractor & his Dr to no avail. Three weeks out he collapsed in pain and was scheduled for urgent surgery, we weren't going anywhere.
I contacted IMG and they immediately emailed a claim form. A real human being was available for my questions. It took about 4 weeks for them to review and process our claim. No fuss or drama. This was a big relief, as we were already miserable about missing the cruise and letting down family.
Bottom line, I highly recommend IMG's travel insurance and will use them again.
Cheryl C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful