Travel Insurance Reviews Nationwide
In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
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The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Luckily, did not need to use the plan. The pre-existing condition waiver should be offered before final payment rather than 10 to 21 after deposit.
Edward H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
Thankfully did not need any support on this trip. We've used them before in situations where we did need support and they were attentive.
Peter C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use the plan so I do not know if it was useful or a value.
Scott Z. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Friendly and easy access to the online information. Reasonable price for the coverage
Neomi S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Prime
Did not need to use it so don't know how it would have worked. Purchasing the policy just provided peace of mind.
Ronnie L. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
I had to file a very simple straightforward rather inexpensive claim. The communication is absolutely nil They do not respond to you at all. They send you a simple form response and tell you to wait 15 days. 15 business days that is. Whoever expects to have to wait 15 business days to have a simple claim adjudicated. Completely unreasonable. Not the only thing, they did not fully cover my loss. Something to the effect that it was over the limit. I broke my camera, and you're not going to cover the cost of a $273 camera? Over The limit? Not impressed. I would say if you can go with a different company, that is communicative. And covers your loss fully... Go with the other company
Cynthia M. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
-
Carol
Thank you for bringing this claim to our attention.
Nationwide advises that your claim was received on 04/22/2019 claiming 273.27 USD for the camera. Your claim was received via email and an automated response would have been sent advising of the 15 business days. The claims representative then reviewed the claim on 05/03/2019. Payment was released on 05/06/2019 for the maximum benefit of 250 USD per article.
We are sorry that you are unhappy with the maximum payment of 250 USD but the limitation is shown in your quote and can be reviewed prior to purchasing the policy:
"Baggage and Personal Effects – Coverage is Secondary:
Up to 600 USD / 250 USD per article limit; 500 USD combined maximum for specified items."
"There will be a combined Maximum Benefit limit shown on the Confirmation of Coverage for the following: jewelry; watches; articles consisting in whole or in part of silver, gold or platinum; furs; articles trimmed with or made mostly of fur; cameras and their accessories and related equipment.”
Even though you believe that the claim took too long to process, the claims representative settled your claim within 15 days of receiving your documents.May 21,2019
The trip included a
tour
Nationwide Mutual Insurance
Prime
Thankfully I did not need to use my travel insurance, as all aspects of my trip went perfectly. But it was easy to find and book my plan, which covered everything I needed.
Karen L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
I was very pleased with the coverage provided by the Nationwide Mutual Insurance Company Choice Cruise plan for our trip. And, working with InsureMyTrip to facilitate the coverage was very easy. Customer service guided me through the choices available and tailored a plan to meet our specific requirements.
Would highly recommend both to other travelers and will certainly use both on future personal trips.
Would highly recommend both to other travelers and will certainly use both on future personal trips.
Dwight P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
This is my second time using this company, even though I did not have to file a claim everything went like clock work I felt safe & secure purchasing my insurance for my trip & will more than likely use again in the future! Thank You.
Debra C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Everything was simple and fast to purchase on line, website is very convenient & it explains policy clearly. Even though I did not have to put a claim in I felt safe & secure with my choice & purchase. Thank You!
Knicole C. would
recommend this plan to a friend or relative.
The industry standard is for travel insurance providers to offer the pre-existing condition waiver if you purchase their policy within 10 to 21 days (depending on plan) of your initial trip payment. There are some exceptions such as the Nationwide Mutual Choice or Luxury Cruise plans which go by final payment:
"The Pre-Existing Conditions exclusion is waived if the Insured (a) enrolls in this Policy within Final Trip payment; (b) purchases this Policy for the full cost of his or her Trip; and (c) is medically able to travel at the time the premium is paid."
Unfortunately you purchased this Choice Cruise plan on 01/29/2019 which was the day after you made your final payment, so you did not qualify for the Pre-Existing Conditions Waiver.
InsureMyTrip is open 7 days a week, 365 days a year. Customer Care is available to assist you by phone at 800-487-4722, or by chat, Monday - Friday, 7am-12am EST and Saturday - Sunday, 9am-9pm EST.