In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
So unless you need to file a claim, it is difficult to judge how good the insurance is. I didn't need to file a claim so take my feedback with a grain of salt.
Laura L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Many times we've purchased travel insurance...........first time we've filed a claim. They did their part as expected, but didn't know if it would be easy. It was......will use them again in the future!!
Susan P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
When there was so much on the news about hurricanes at the time we would be flying, we were a little concerned about whether we would be able to go but were not concerned we would take a financial hit. The weather cooperated, our first European trip was wonderful, and we were glad nothing happened to make us file a claim.
Nancy M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
There are different ways to define a specific coverage. My modest ($50) claim was dismissed on a technicality which I feel did not take into consideration the actual purpose of the coverage.
Therefore this insurance company has lost my future business.
And I will verbally discourage anyone I know from doing business with them.
A customer service person could contact me - if something were going to be changed however I am not interested in spending time listening to so-called "reasons".
Laura S. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
We had to file a claim for this same trip last year. My husband had a severe infection and was told not to travel. Nationwide was so easy to work with in covering our prepaid costs, so we didn't hesitate to use them when we re-booked our trip this year. Thankfully, we had no difficulties this time around.
Barbara B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I appreciated the fact that when my wife was ill and our trip's travel dates were changed that the insurance would change to the new dates. That is good customer service.
However, I do not understand why there was an additional charge for making the change. Thanks. Paul
Paul B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We are happy to hear that Nationwide was able to change the dates of your trip. Since the new dates of travel added an additional day to your trip, there was an additional premium due. Please feel free to contact us if you have any questions or concerns. We are open 7 days a week and can be reached at 1-800-487-4722.