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Travel Insurance Reviews Nationwide Essential

The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.

To learn more, see the Nationwide Essential trip insurance product page.

Customers rated the Nationwide Mutual Insurance Company Essential plan
4.62 out of 5
7,771
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Nationwide Mutual Insurance Essential
Although I never needed to file a claim it gave me peace of mind at a very reasonable cost
Ellen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Essential
The best cruise insurance is the policy you never need to use. This policy was reasonably priced compared to the competition, provided the basic items I wanted to ensure, and gave me peace of mind while on vacation. And best of all, I did not need to use it.
Joseph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Fortunately, did not need to use the plan but it was great to know it was there, for a reasonable price, if I did.
Debra T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Took a lot longer than promised to process the claim and issue the checks
ANUP P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.
    Oct 08,2018
The trip included a
tour
Nationwide Mutual Insurance Essential
Clear cut contract
No jugglery of legal language
We feel very comfortable buying this insurance from Nationwide
Pijush S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I, thankfully, didn't need to file a claim, but the coverages were in place for nearly all eventualities. The price was fair, as well. Insurance is a pure "peace of mind" product, until things wrong! during the time leading up to, during and after my trip, I had peace of mind! I'd recommend your product/services to anyone.

Thanks!
Mike
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
I purchased this because last year I got derailed by hurricane Irma. I paid a lot for house so insured in case. Well got hit by Florence. Roads were cut off by flooding on 501 getting in to Myrtle beach and Conway flooding. With the fear it would continue to get worse not better. Having two babies to risk flooding roads and the constant fear of flooding, roads were closing constantly. Could not risk their lives. When tried to make claim informed since house wasn’t destroyed by hurricane had no insurance. Everyone I told said this was bull. So I spent 800 to fly in so we could keep my family out of danger and we did the trip. People told us they were stuck on roads 12 hours, cars ran out of gas stranded everywhere and people feared getting out that made it in as rivers crested. This was a worthless piece of paper. Great company was surprised.
Debbie H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We certainly understand your frustration when told that there was no coverage to cancel your trip under this policy. In order to receive payment under Trip Cancellation, you must cancel your trip for a covered reason as listed in the policy. The number one covered reason is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. However, there are other covered reasons to cancel that may vary by plan.

    With respect to hurricanes and natural disasters, here are the covered reasons included in your policy:
    "You or a Traveling Companion... having Your principal place of residence made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster...;
    You, a Traveling Companion or Family Member, who are military personnel, and are called to emergency duty for a natural disaster;
    Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours and prevents You from reaching Your destination. This benefit will not apply if the potential natural disaster has been forecasted or a storm has been named prior to purchase of this coverage...;
    Natural disaster at the site of Your destination that renders Your destination accommodations Uninhabitable..."

    We regret that this policy did not meet your expectations and would like to remind you along with your fellow travelers to review the covered reasons in your policy prior to purchase. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing a quote.

    In the future, if you wish to once again consider covering a trip, please call us at (800) 487-4722 for assistance in quoting and narrowing down your choices.
    Oct 12,2018
The trip included a
tour
Nationwide Mutual Insurance Essential
I had baggage delayed 5 days. A very simple claim for $30 for some essentials I had to buy. I had receipts and any other info required. I did get reimbursed by Nationwide, but it took more than two months. This claim was so obvious and simple it should have been handled in a matter of days. I actually got a quicker response from Malaysia Airlines, and they are half way around the world.
Kenneth W. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Although we are sorry to hear that it took 2 months to process your claim, we are pleased to hear that you have now been reimbursed.
    Oct 04,2018
Nationwide Mutual Insurance Essential
I called for assistance because my husband had forgotten to bring all hidd medications. We were told there was nothing you could do to help us obtain the meds, and I was very disappointed by that.
Mary v. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your feedback about the Nationwide Mutual Insurance Company. Travel assistance services are provided by On Call International Travel Assistance Services, which is an independent organization, and not by Nationwide. There may be times when circumstances beyond On Call’s control hinder their endeavors to provide the requested travel assistance services, such as Prescription Drug Replacement. However, they endeavor to make all reasonable efforts to provide travel assistance services and help you resolve your emergency situation. We are sorry to hear that they did not meet your expectations.

    Please remember that we value your opinion and share your comments with the Company so that they can better serve you in the future.
    Oct 12,2018
Nationwide Mutual Insurance Essential
Living in a hurricane prone area and also going to a hurricane prone area, I purchased the insurance just in case a named storm was to threated my home town and/or the location of my vacation. I understand after I bought the insurance, you'll do not offer protection if the plane still flew and the hotel was to stay open even it the named storm was to hit that area. If my home town was possibly being threaten by a storm right before my trip, and/or during my trip, I would not have gone on the trip! Same thing at the resort location. This is why I bought the insurance.
Mark B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We understand that our customers never wish to hear that there would be no coverage under their policy. However, in order to receive reimbursement for canceling your trip, the reason for cancellation must be a named peril as listed in the policy. These covered reasons will vary from plan to plan and will determine coverage, such as, the following perils as listed in your Nationwide Essential policy;

    "You or a Traveling Companion... having Your principal place of residence made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster...; or a
    Natural disaster at the site of Your destination that renders Your destination accommodations Uninhabitable...;

    Weather that causes complete cessation of services of the Common Carrier for at least twenty-four (24) consecutive hours and prevents You from reaching Your destination. This benefit will not apply if the potential natural disaster has been forecasted
    or a storm has been named prior to purchase of this coverage..."

    Since these covered reasons do vary from plan to plan, travelers should always review this information which can be found under View Certificate prior to purchasing the policy.

    We are sorry for your disappointment with your plan. Since coverage significantly differs from plan to plan, please consider calling us for assistance with your future travel.
    Oct 10,2018
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