Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To File claim it is the most cumbersome process possible. I paid for my cruise more than 16 months ago and I have to find a bank statement for this purchase to file a claim for a missed flight I incurred to get re-imbursed to hotel expense I paid....why not just show original itinerary and modified one with boarding passes??? Never again will I use this company!! Good riddens
David M. would not
recommend this plan to a friend or relative.
We got caught up in that mess at Newark airport in June 2023. United moved our connecting flights to the next day while we were in the air, and there was an approximately four-hour line just to talk to a rebooking agent. No hotels, no rental cars available in the area. I submitted my claim for the flight since it was of no use to us being a day later, and I was VERY happy with how quickly AIG Travel Guard resolved my case. Thank you so much. This was my first time ever submitting a claim, and I was worried it would take forever, but it was completed in about a week's time.
Jane E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
C&F Travel Insured InternationalWorldwide Trip Protector Plus
Thank you for providing excellent travel insurance ! Have told many others about you. It was easy to call / email to increase the $ amount prior to departure date.
Patricia G. would
recommend this plan to a friend or relative.
Hello Boris. Thank you for your feedback. We take customer service and the claims review process very seriously. We're pleased to advise that your claim has been finalized and you should have received an email to your address on file. Please feel free to reach out to us at 800-348-9505 or via email at [email protected] with any additional questions or concerns.
The plan was comprehensive and priced competitively with the competition. The company is well known and has a long history. Reviews are generally good. Part of the package is access to concierge service. A day before our Air Canada flight to Paris the airline was having software issues in its aircraft. For two days they cancelled flights. The day before our flight they significantly delayed the flight. I was worried about our flight and alternative ideas so I called the concierge service. The person on the other ends was absolutely clueless not only about flights be even the simple question about services offered by her program. She then said she is a temp for the weekend. She said someone will return my call - they, of course NEVER called back. Happy ending - flight was delayed but they made up time and we got to our destination on time. But I learned that I am on my own for this and not to depend on the Concierge service of this policy.
Mitchell P. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
I got Covid on my travel to Morocco. I have a prepaid tour which I need to leave because of testing positive. IMG paid for the unused portion of my trip. The claims process were quite stressful at first when I was sick because they ask for a lot of support (of course). They were quite responsive and I got my claim. I appealed because the count of days of claim was short which they did investigate and I got $46 more=).
Ana Melissa E. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Another cruise in the books with full peace of mind that we had our travel insurance, just in case! Thank goodness we did not need it. But, I read a story where a passenger had a heart attack and was stuck in a Dominican Republic hospital with no funds to return to the States because they did not get insurance.
We always use insuremytrip to find a policy that fits our needs based on where we are going.
Joseph L. would
recommend this plan to a friend or relative.
I purchased insurance with this company and a few months later i had to cancel my trip due to a new job. I turned in all my documents and had copies to find out 3 months later that they claim they didn’t receive! I resent the documents to wait 2 more months to be told that I was eligible for a refund! Then to top it off you will only talk to a foreigner… NO Americans!! The representative that I spoke to was also rude!! I wouldn’t recommend buying insurance from this company because they will NOT give you your money back!!
Taquella H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.