Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
My traveling companions cancelled their cruise and we all decided to stay longer in FL. I was disappointed that I could not get another policy for my extended time. This is what I was told. I just don’t understand if I was willing to pay why I wasn’t accommodated.
Marilyn K. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
I bought a ticket on an airline that cancelled my flight and refunded the cost. However, that meant I was unable to use a second connection on a different airline to get to my final destination. I was told that cost would not be covered by the trip insurance. I was also told that the airline would not cover an earlier return to protect ourselves due to Corona 19. Once again
It is impossible to foresee every eventuality and trip insurance actually covers very little.
Vicki U. would not
recommend this plan to a friend or relative.
2 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
We appreciate you providing your feedback. TravelSafe has offered the following response:
"Thank you for taking the time to leave your feedback. It's very important to Team TravelSafe and helps us make continued improvements. We are deeply sorry our products and services were not able to meet the needs of your specific situation. Like you said, it is impossible to foresee every situation, and that is something COVID-19 has brought to light for us.
We are working hard to help our travelers learn more about our products so they can feel more prepared when purchasing travel protection for instances like pandemics. I don't think this was a scenario anyone could foresee. Our FAQ page can help give you a better understanding of how coverage applies during COVID-19, and we hope it helps travelers in the present and future. If you would like to review the information, please visit https://www.travelsafe.com/covid-19-travel-insurance-faq
Please reach out to us if you would like to make an inquiry about appealing your claim."
International Medical GroupiTravelInsured Travel LX
Not Satisfied!!! I am thankful I did not need to file a claim because I was unable to contact the company about a question prior to my trip. It says a lot if a company limits your ability to contact them. I will know in the future to contact customer service prior to purchasing insurance.
Tammi W. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
With the recent COVID-19 epidemic, I called to see if my policy would cover me if I became ill while traveling with this virus. I was on hold for over an hour and the phone system requested my name and said they would call me back. That was several days ago and I have not received a call to answer my question. I understand that these are extraordinary times, but this is a fail and makes me question the trustworthiness of this company.
Charlotte W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Glad I didn't have to use it, but I thought I might need it a couple of times. Once, when our luggage was delayed several days upon returning home. We were among the last groups to leave Israel before the travel bans were put in place. We were not sure we would not be detained somewhere on our flights home.
Margaret G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
C&F Travel Insured InternationalWorldwide Trip Protector Lite
Didn't have to use the product this time but based on a previous trip cancellation where I had to invoke my trip insurance I was glad I had a policy "just in case".
Bruce B. would
recommend this plan to a friend or relative.
"Thank you for taking the time to leave your feedback. It's very important to Team TravelSafe and helps us make continued improvements. We are deeply sorry our products and services were not able to meet the needs of your specific situation. Like you said, it is impossible to foresee every situation, and that is something COVID-19 has brought to light for us.
We are working hard to help our travelers learn more about our products so they can feel more prepared when purchasing travel protection for instances like pandemics. I don't think this was a scenario anyone could foresee. Our FAQ page can help give you a better understanding of how coverage applies during COVID-19, and we hope it helps travelers in the present and future. If you would like to review the information, please visit https://www.travelsafe.com/covid-19-travel-insurance-faq
Please reach out to us if you would like to make an inquiry about appealing your claim."