Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
Since I did not have a reason to file a claim, I can't comment on that aspect of my purchase but I found the experience very positive. It was easy to fill in the query and select a plan based on my requirements and budget. I always recommend insuremytrip to friends looking to buy travel insurance.
James G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
You guys covered nothing that was important. You had to be in the hospital in critical condition or dead for your company to pay out anything. The Cronovirus was not covered because of the latest status. What good was it. I just got ripped off over a very poor choice of mine. NEVER AGAIN....
Stephen M. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Generali Global Assistance has offered the following response:
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."
For any additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to provide you assistance.
Having no claim makes rating the coverage and service from General mute. But having coverage does give assurance of protecting the family from unlikely but possible expensive medical expenses.
Thomas F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My only complaint is that when I tried to file a claim for delayed trip, I was put on hold for over an hour. I finally received a call back the day after and now my policy is expired. My flight got cancelled and when it was rescheduled I had to go to a different airport..that being said I had to take my rental car to the original airport and get an uber to drive us to LAX from Long Beach Airport. I believe I should have been reimbursed for the uber expense since it was due to the cancelled flight and change of airports by Southwest Airlines.
Twyla B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your feedback. Generali has provided the following response:
"Thank you for your review. We're sorry to hear about the circumstances surrounding your experience. Like other insurance plans you may have, travel insurance cannot cover everything, so it’s important that you read and understand your Description of Coverage/Policy, made available to you before and after purchase."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.
Due to coronavirus airline cancelled our tickets to Italy, so we lost excursions and train tickets. Called the insurance company, explained the situation, girl was very snotty and rude, no help whatsoever!!!
RAYMOND G. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We appreciate you providing your feedback. Travelex has offered the following response:
"Thank you for expressing your concerns on InsureMyTrip.com. We empathize with your unfortunate situation.
We recommend contacting your traveler suppliers about transferring any monies paid for the airline tickets, excursions, and train tickets to a new trip. Additionally, to be of service we can offer you a One-Time Date Transfer for up to 24 months on your policy, in order to use it for a future trip.
Please contact Travelex Insurance Services Inc. at [email protected] if you would like more information about the One-Time Date Transfer option.
We appreciate your patience and regret that we were unable to provide a more favorable outcome."
I was disappointed to find out I was only being reimbursed $300.00 per day. The cost of hotel and meals was over $1,600.00 for the three (3) days our cruise returned early.
Douglas P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The you for your feedback. Generali Global Assistance has offered the following response:
"Thank you for your review. We're sorry to hear about the circumstances surrounding your experience. Like other insurance plans you may have, travel insurance cannot cover everything, so it’s important that you read and understand your Description of Coverage/Policy, made available to you before and after purchase."
For additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to assist you.
We didn't go on our trip because our hosts asked us not to come, (because of the Covid-19 virus). We applied for a refund from EVA Air one month before the flight, but they kept $200.00 from each ticket for a total of $600.00. It doesn't seem that this insurance will compensate us for the additional loss.
Cathy C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
"We’re sorry the coverage didn’t meet your expectation. As stated in our policy documents, our plans only reimburse for non-refundable, pre-paid trip costs if you need to cancel your trip for a covered reason. Generali Global Assistance plans do not offer coverage if you cancel your trip due to fear of traveling due to Coronavirus, unless you added Trip Cancellation for Any Reason coverage. It is important that you review your Description of Coverage, which are available before and after your purchase. We take the claims process very seriously and want our customers to make informed choices when purchasing travel insurance."
For any additional questions, please contact InsureMyTrip at 800-487-4722 where a licensed representative would be happy to provide you assistance.