Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to make a claim fortunately
Francis M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The true test is the response from the company should a policy holder file a claim. We did not need to, so the true test was not applied. However, the customer service was excellent--both at the time of researching/shopping/purchasing, as well as the contact the company made with us right before we left on our trip to refresh our memory on the plan. We changed the start date and end date with only a few days notice because the trip "moved" a bit as it got closer. Everyone we spoke with was exceedingly helpful.
Pamela W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully I didn't have to use any of the coverage provided.
Tealie S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The best insurance is the insurance you never use.
WILLIAM P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thank goodness we have never had to file a claim, but it is always reassuring to have the support available. When I call with questions prior to our departure, I always receive great customer service and answers to all my questions.
Ronald B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The Plan offered the coverage I required at a reasonable price. Correspondence and notifications were quick and clear.
Thanks
Thanks
Roy H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
CSA handled my claim for delayed baggage very efficiently. The check was in mail within a day from my filing of the claim.
Unfortunately, the CSA "economy" travel protection plan I bought in November 2016 is no longer available at the time of this writing (April 2017) for my current booking of a trip to Thailand in January 2018.
Unfortunately, the CSA "economy" travel protection plan I bought in November 2016 is no longer available at the time of this writing (April 2017) for my current booking of a trip to Thailand in January 2018.
Stanislav P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I thought this was a good travel plan. Luckily I didn't need to file a claim, so I can't comment on that.
Sandra F. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Satisfied and will use again.
Nancy M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I will be ordering another plan as soon as the plans are complete.
Everett R. would
recommend this plan to a friend or relative.