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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
As I did not file a claim, but hard to say whether satisfied or not.
Morton D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
All I got from this plan was peace of mind. I'll be buying more of that in future.
Janice G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The CSA offering are good and I have purchased their services before and will do so again.
I have noticed that some of the coverage has decreased so I'm not happy about the reduced offerings.

Though I travel frequently to Europe and Asia it is important to my family that the funds available to extract me from an undesirable situation with kidnapping and terrorist is high on the import things to them and I must say to myself.

That said I will likely purchase a policy in the next few days for an upcoming trip.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Easy to to purchase. Covered flights and rental cars and luggage. Thank goodness we did not have to make a claim.
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It covered exactly what I needed at a reasonable rate.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Had to cancel my trip. CSA was prompt with the reimbursement and kept me updated. I would definately reccommend them!
Lisa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I purchased this plan the day before my trip because the weather called for very strong winds(40-60 mph) and I was concerned about flight cancellations and missing my cruise. My healthcare provider also stated that medevacs from a cruise ship is a case by case situation to determine if they covered the cost. Purchasing my CSA plan was very simple, cost effective and gave me a secure feeling if something should happen. I'll purchase this plan in the future for other trips.
John B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for your comments.

    I am taking this opportunity to remind everyone that the best time to purchase a Comprehensive coverage plan is before you recognize the need to cancel. Trip Cancellation and Trip Interruption would have reimbursed you for an "unforeseeable Covered Event”. Unfortunately you would have not had coverage for the cancellation or delay due to the adverse weather since you chose to purchase this plan only one day prior to your departure and only after the National Weather Service had issued a pending storm warning.

    Please always remember that you are welcomed to call InsureMyTrip at 800-487-4722 for assistance in quoting plans for future travel.
    Feb 22,2017
The trip included a
tour
Generali Global Assistance Standard
Did not have a claim so I do
not know how good is the plan. You can only rate the plan when have to file a claim.
IDRIS H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't need to use it, but it was nice to know it was there just in case.
Jonathan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We thought the cost was reasonable for what we needed and will probably use your company again.
Gene R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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