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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
How anyone can rate the satisfaction question when you haven't used the service.If I would have claim,I would be able to comment on the service.I suggest revise your questions.
Istvan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Customer service rep worked with me to ensure that I got the coverage that I wanted for the best price
Jacqueline M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The CSA insurance represented a nice savings over the plan suggested by our travel agent. We did have a claim related to trip interruption and received a prompt and favorable response. I would use CSA again in the future.
David F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I am happy not to have anything to write about this insurance policy since everything on my trip went well. It seemed affordable and covered everything I would have been concerned about.
Rosalyn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't have to use the coverage but felt comfortable knowing I had it if I needed it. Thank goodness I didn't have to use it.
RuthAnn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not have any problems
Anna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had peace of mind while traveling!
Anthony C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily I did not have to file a claim, however the ease of purchasing the plan as well as the coverage it provided
was a good value and worth the piece of mind to have it.
Lauren E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had to cancel our trip to Costa Rica due to my husband's serious health condition. Fortunately we were able to do this within the time frame to get all of our lodging money back except for a $50.00 processing feel therefore we didnt need to use our insurance policy.
Rhonald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Of course, the real test of a plan is when the traveler needs to file a claim. Since I didn't have to do that (although I got sick for four days during the trip, due to water problems in a town my tour went to), I have no real idea whether CSA is a good insurance company or not.
Nancy F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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