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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
With my husbands health, it was a great comfort to know I was covered in case I had to return. Thank you
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Big fan of travel insurance. In 2014 ruptured my quad tendon in Iceland. Insurance got me back to US quickly, safely and without fuss. Not to mention that the cost of the trip was fully reimbursed.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully, we did not have to use it but it brought piece of mind knowing it was in place.
Lois C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I share your company with others. We have used it for years
Patricia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
While we are offered several trip insurance options when booking travel, we always choose a plan from Insure My Trip as they are more inclusive and benefits don't "disappear" as time goes on (in some cases, by the time you get to the trip, there are no benefits left.) We are grateful not to have had to use the benefits provided by Insure My Trip carriers, but also grateful to know we have the coverage if/when it were to be needed.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thanks for the reasonable service. Will use CSA again. eec
Eileen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No problems
Lawrence C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully I didn't need to use the plan. I thought it was a bit expensive compared to other plans. I didn't take time to really compare them. Travel insurance is necessary when you never know what come up to change your plans.
Diana B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had a most enjoyable trip to the Canadian Rockies and Alaska made more enjoyable knowing I was covered by my travel insurance should something go wrong. Comparing the cost etc. wth other travel companions I thought I had good coverage for the money. Would not hesitate to choose your company again. Thanks
Valerie E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not have to file any claim so it is hard to say how well the plan would worked for us if we had to file a claim. However, the fact that we had purchased the travel protection during our trip gave us a good feeling that we were "covered" in case any issue would have arisen. Judging from the efficiency and professionalism of the people we dealt with when we purchased the plan, we feel that they would have responded very well if we had filed a claim. Based on this limited experience, we would certainly consider purchasing the travel protection from CSA again. Obviously, if the cost of coverage was a little lower, we would have liked it even better. Overall, we feel it is a good plan especially for older folks who travel abroad.
Jagdip R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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