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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Plan was too expensive. Most of the plan was already covered with my credit card and personal insurance but wanted a little extra insurance for peace of mind. The cost was very expensive for that extra peace of mind. I have been using insuremytrip for 5 years now. This was the most costly. I will have to rethink for next year to see if it is really worth it.
rosalind S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. The CSA Travel Protection
    Custom plan is a Comprehensive plan which covers a wide range of perils and hazards.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    May 26,2017
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Customers who find our Custom Luxe plan to be too costly may want to consider our Custom plan, a less expensive option. We also include a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.
    May 30,2017
The trip included a
tour
Generali Global Assistance Standard
First time buying insurance for a trip. Small cost for much peace of mind!
Adriana C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I FELT SAFE BEING COVERED BY CSA. TRAVEL PROTECTION
Joan O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Easy to understand and fill out the application. Reasonably priced and the fact that your covered if something happens on vacation takes a big worry off your mind.
Mary F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Had to call for a potential problem. Response was immediate and information complete. I didn't need to use the service but the information provided was helpful in case needed.
Thom P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
We have never purchased travel insurance before, but for this particular trip we chose to do so. The reasons were more about concerns over possible health issues back home; however this plan actually was put into use when our daughter fell ill while travelling overseas. After a hospitalization of four days and our return flights being delayed into the following week we had amassed additional costs. CSA checked in with us every day. They followed our daughter's medical progress and worked with the doctors to ensure her ability to travel. The plan covered our extra hotel, meals and car rental, plus our out-of-pocket health insurance deductible. Will consider this plan again!
Kevin M. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good value. Website easy to use.
Pamela M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no claims so can't comment on how the insurance would have handled the claim.
I bought it for peace of mind which it did provide.
arshad s. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use it, so that is good. Needed the non-traveling coverage the most, and it says that is covered, including pre-existing. ALMOST had to use it.
Carol Shinsky M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Bought this plan in lieu of the insurance offered by the cruise line. The coverages were similar, but the cost of this plan was much lower. Luckily I didn't need to use it!
Melissa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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