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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We came back very healthy and everything was OK so did not have reason to file a claim.
Bebi H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was comfortable with this basic policy. Happily, I did not have to file a claim.
Maryellen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Hard to tell if I would recommend until I need to use ist
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The only reason I rated 4* instead of 5 is that I had no reason to file a claim so can't evaluate that part of the service. But the signup process was quick and efficient; communications with me were excellent; the policy language clear and easy to understand. Although I did not need to use the insurance, it was a comfort knowing it was available and positive reviews from other past customers gave me assurance that a claim would have been handled properly had I needed it.
Scott B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
CSA provides a great product. I have used tems 4 time in the past year and fully expect to do so several more time this year.
Each time I purchase i compare the other offering from other travel insurance companies and CSA consistently offers the best coverage and value.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
At the airport I have purchased a plan for $7. It covered me for 5 days I stayed in the country.
Edward L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages.

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    May 11,2017
The trip included a
tour
Generali Global Assistance Standard
didn't need; a good thing!! :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Like all insurance, it is a question of determining how much coverage is "enough" or that one feels comfortable with. As I shopped on a couple of other sites, I did not always find it easy to compare policies. I specifically wanted to make sure there was coverage in the event of unplanned delays such as a bomb threat at an airport. I also wanted insurers that had some kind of proven financial securities. I found that the companies represented were solid financial insurers. It was easy to compare coverage between companies and policies. It was easy to specify the coverages. While it proved unnecessary for us to file a claim, I would recommend Insuremytrip and intend to use them again in the future as the need arises.
Randy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
No issues. Like your enews
Alicia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This was a domestic flight and I had no need to file a claim. I was very happy with the policy and the cost, which I found very reasonable. Will certainly use your services in the future. Plus I LOVED dealing with a 130-year old company (I work in historic preservation)!
Marilyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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