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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,937
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Again, I had no need to file a claim, so cannot comment on how good the policy was in that respect.
Marilyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not have to use it. And having it in place gave us peace of mind.
Rosemary S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I've used insuremytrip for the past couple of years now. I have yet to file a claim but their cost is usually lower than going through the travel agencies. I love how they send you an email just before your trip about your coverage. Nice touch!
Daniel M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This plan provided the coverage I wanted for a reasonable cost. Happily we did not need to use the coverage but the added security while traveling so far from home was worthwhile.
Sidney H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
did not have to use the travel insurance
Winnie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully didn't need to use it but the peace of mind having it was priceless
Sharyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Had a great time and glad I did not have to use the insurance. However, I felt the coverage and peace of mind was worth the money.
Diane I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I am glad we did not have to use the plan! We were in London during the British Airways IT problem. Our flight was delayed initially but never canceled. Thousands of people were not as lucky. I was more calm knowing we had travel insurance!
Laurie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The policy provided coverage for the things I wanted covered. Fortunately, I did not have to file a claim, so I can't comment on that aspect of the policy.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I purchased this because we were strongly advised to do so by the trip organizers. However it was a waste of money. If your hotels have a 24 hr cancellation, you don' need this. Check your health insurance policy, if you have a good one, you don't need this. Check your credit cad, you probably will find you don't need this also
Jeanne J. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. Our plans provide a wide range of assistance services and insurance coverages designed to help travelers and protect their prepaid, non-refundable trip costs should they have to cancel or interrupt their plans due to a covered reason and incur unplanned expenses. Different coverages and services might appeal to different travelers depending upon the nature of their arrangements and any other coverages that you already have in place. Please reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.
    Jun 08,2017
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